-

Problems

Homeless / Runaways

Anyone can end up homeless due to circumstances over which they may have had no control. Being homeless can bring with it not only the practical problems of having no fixed place to stay, to feel safe, to feel secure, but it can also greatly affect a person's self esteem, confidence, identity, and sense of belonging. Many homeless people can feel an enormous sense of isolation and despair. It is not always easy to be motivated and energised when sleeping rough or in temporary accommodation. It takes a lot of strength to keep going and to try and turn the situation around, to try and get back on your feet and to find some semblance of security in your life. It is important to try and get as much support as you can from wherever you can to help you to access services and assistance which is out there.

Sadly many young people on the streets have left home due to abuse, neglect and we get calls and emails from young people who are contemplating running away from home as a way of solving their problems. If you are a young person reading this and are in this situation we would urge you to look at other ways of trying to deal with any difficulties you might be experiencing at home. Children and young people who runaway frequently become targets for people who do not have your best interests at heart. They may pretend to care for you and befriend you and may well have ulterior motives. It is not uncommon for young people who runaway to be forced into prostitution, stealing, and other crime and once in that situation it is very difficult to get away from the person who may be abusing you so by running away from an abusive situation you may well be running into another abusive situation.

If you have problems at home or any kind of problems please use the resources from this website and links to other websites and agencies to try and get help and support to deal with the difficulties you may be experiencing. To get help you need to ask for it - from teachers, friends, parents, relatives, helplines, youth workers, GP, - anyone you feel you can trust - if you don't get the help you need from that person - ask another person and keep asking until you get the help you need.

For anyone who has gone missing or runaway - you may have your own reasons for this and feel you don't want anyone to know where you are and may have moved on with your life - however for your family/loved ones it can be extremely difficult for them to move on with their lives not knowing whether you may be alive or dead - perhaps think about leaving a message to let people know you are safe and you can do this through the Runaway Helpline and Missing Persons Helpline (details below).

back to toptop

Agencies which provide support and information

Alone in London: (relevant to all London Boroughs) 020 7278 4224 Unit 6, 48 Provost Street London N1 7SU, www.aloneinlondon.org - Provides advice, advocacy, housing, family mediation, employment and training opportunities for young people aged 16-25 years. There are seven projects for young homeless people with low to medium support needs

Alone in London provides four main services:

  • The Family Mediation Service: is used to assist in resolving family conflict. Young people are supported in returning home or helped with practical arrangements for leaving home in a planned way. They provide a safe and confidential place for young people to talk about their family difficulties. They can help young people to contact and send messages to their family. They support young people who are still at home or at school, as well as those who have already run away and who have not had contact with their families for several years.

  • Supported Housing Project: Prepares young people for living independently, in a safe and supportive environment.

  • Advice and Advocacy: provides practical and emotional support to vulnerable young people whoa re homeless as well as advocating, supporting, representing and informing them of their legal and statutory entitlements.

  • Training and employment: assists young people with cvs, interview skills, job placement and training opportunities.

Big Issue Foundation: 020 7526 3200, www.bigissue.com - Helping homeless people to help themselves. Aims to enable people affected by homelessness to achieve self confidence, self esteem and independence. Provide a gateway to a range of support services, both within the community and on site. These include housing and resettlement, specialist health services, education and training.

Broadway - Shared Houses: (relevant to all London boroughs)
020 7710 0550 , www.broadwaylondon.org - Works with single, homeless people with low to medium resettlement needs. Broadway's shared houses provide accommodation for 153 single, homeless people who need some support to develop independent living skills. The accommodation includes mixed, men only and women only housing with all referrals coming from a list of designated agencies. (accepts Agency referrals only) For ages 16-60 years.

Connection At St.Martins: (relevant to all London boroughs) 020 7766 5544, www.connection-at-stmartins.org.uk - Provides an outreach and drop in service offering advice, support and advocacy on health, drugs, alcohol, sexual health, sexuality, homelessness, housing, benefits, education and careers. There are also youth work services and a doctor's surgery. Also practical facilities such as showers, an information technology suite and a subsidised cafeteria. Support is available for young people looking for accommodation. Ages 16-25 years.

Crisis Skylight: (relevant to all London boroughs) 0844 2510111, www.crisis.org.uk - Activity centre for homeless people and the local community. Aims to improve practical life skills, reduce isolation and improve confidence and self esteem. Wide range of creative and social activities, short course and classes. Kitchen where people can share cooking skills, with non costly food available and course sin food preparation and catering. Access to support and training programmes. The service is for homeless people, including those who have recently been resettled. Ages 16 years and above.

Eaves Housing for Women (area served London): 020 7735 2062, email post@eaveshousing.co.uk, www.eaves4women.co.uk - Offers shared temporary accommodation for single homeless women 18-60 without dependents. Must be in housing need and requiring additional support in areas such as alcohol or drug dependency, mental health, relationship breakdown, domestic violence. Specialist projects include mental health, HIV and for survivors of sexual abuse.

Field Lane Christian Care and Housing: 020 7837 0412, www.fieldlane.org.uk - Provides range of services for homeless families and for older people with dementia 

Get Connected: 0808 808 4994, www.getconnected.org.uk - Free UK wide, email and telephone helpline that finds young people the best help whatever their situation. Connects vulnerable young people under 25 particularly young runaways to services across the UK which can help.

Keychange Charity: 020 7633 0533, email info@keychange.org.uk, www.keychange.org.uk - To provide good quality residential care and Christian community. Currently two homelessness projects (direct access hostel and supported accommodation hostel, both for women). Eight projects for elderly people, two nursing homes, five residential homes and sheltered housing.

Missing People 0500 700 700 www.missingpeople.org.uk national 24 hour helpline for people who are missing someone. Support, advice and practical help for the families of missing people.

Runaway Helpline: 0808 800 7070, www.missingpeople.org.uk - 24hr freephone helpline for anyone aged 17 or under who has run away from home or care, or been forced to leave home. It gives young people an opportunity to pass a message to their family or carers and provides them with confidential advice. The service can also make referrals to other organisations and help a young person to get to a safe place.

St. Christopher's Fellowship: 020 8780 7800, email info@stchris.org.uk, www.stchris.org.uk - Charity and housing association providing care, accommodation, education, training and support to children, young people and vulnerable adults. With the exception of the Refuge all projects are via professional referral only. Ages 12-25 years.

St. Mungo's: 020 8762 5500
www.mungos.org
St. Mungo’s offers support and advice to the homeless and those at risk of becoming homeless. Street outreach teams actively work with those already living on the streets, in order to get them the help and treatment they may need as well as finding them a safe place to stay. St. Mungo’s also has shelters and supported housing. Also work with former rough sleepers and ex offenders in order to try and stabilize their lives and secure their housing for the future.

Shelter's free housing advice helpline: 0808 800 4444, www.shelter.org.uk - Provides telephone advice and information for people with a housing problem or who are homeless. Offers support and advice on housing rights, harassment, problems with tenancies, illegal eviction, rent and mortgage arrears, housing benefit, domestic violence, hostel placement and finding accommodation. All ages. www.shelter.org.uk/knowyourrights - Website specifically aimed at 16-25 year olds.

Simon Community: 020 7485 6639, PO Box 1187, London NW5, www.simoncommunity.org.uk - To provide relief, care and comfort to those people sleeping rough and with no fixed abode, to campaign for improvements in the quality of life for the homeless and rootless. One night shelter and two residential homes, street work to reach those people who most need help, medical care, tea and soup runs, twice weekly street café.

Spires: 020 8696 0943, email info@spires.org.uk, www.spires.org.uk, 8 Tooting Bec Gardens, London SW16 - To improve the quality of life of people who are homeless, jobless or suffering from the effects of poverty, mental illness or loneliness, by providing a range of day centre services. Open access day centre. Services include free meals, clothing, companionship, resettlement advice, primary health care clinic, drug and alcohol services, benefits advice, women's group and adult learning sessions.

Homegroup/Stonham Housing Association: 0845 155 1234, www.homegroup.org.uk - Housing association providing care and support for people in order to enable them to gain greater independence and control over their lives. Housing care and support services (residential and non residential) to single homeless, ex offenders, people with mental health problems, learning difficulties, physical disabilities, drug and alcohol misusers, young people leaving care or at risk, women escaping domestic violence, vulnerable mothers and babies.

The Albert Kennedy Trust: (national and relevant to all London boroughs) 020 7831 6562, email London@akt.org.uk, www.akt.org.uk - Works with lesbian, gay and bisexual young people up to the age of 21 years, providing advocacy, support and advice. Also gives access to supported lodgings with gay and lesbian carers who provide a positive role model and environment. The young person must self identify as gay, lesbian or bisexual.

Voice for the Child in Care: (relevant to all London boroughs and nationally) 0808 800 5792 - Provides independent, confidential advocacy services to children in need, in care or who are leaving care and who make direct contact with VCC. Also visiting advocacy to children in residential care and secure establishments. Assists young people who have run away or who are at risk of running and who contact the freephone number. Ages 21 years and under.

Useful websites

  • www.homelesslondon.org - Details of residential and non residential services for homeless people in London.

  • www.spdirectory.org.uk - Directory of supported housing, emergency and non emergency accommodation across England.

  • www.shp.org.uk - the charity for vulnerable and homeless people in London.

back to toptop